Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,605 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 30% of employees would recommend working at Cengage to a friend and 23% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Customer Success Manager .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

30% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.7 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales Consultant (30) , Sales (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 313 reviews)); "Good benefits and easy onboarding" ((in 206 reviews)); "Work life balance is great" ((in 117 reviews)); "Colleagues are great and genuinely care." ((in 83 reviews)); "Great team to work with." ((in 60 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 110 reviews)); "poor management of employees" ((in 110 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 77 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 69 reviews)); "Upper management is always reorganizing." ((in 68 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

30% would recommend to a friend

(2,407 total reviews)

Michael Hansen

38% approve of CEO

23% positive business outlook

Ratings by category

3.4

Work/Life balance

3.2

Diversity & inclusion

2.8

Compensation and benefits

2.7

Culture & values

2.3

Senior management

2.3

Career opportunities

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,407 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

2K reviews

2.0

Feb 24, 2013

Like watching the Titanic sink

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Hard working reps, good benefits, work/life balance

Cons

Lack of direction, inferior technology products, lack of vision, ego-driven new upper management, This company is a mitigated disaster, and with constant reorgs, they can never get anything to take hold. Turning it into Pearson Lite (because, let's face it, that's what they've just done) won't help anything. Taking the chainsaw to 200 reps and manager in one day (many of them successful and experienced) will come back and bite them. Monster-sized territories will not help defeat the competition. Many people who were let go during the Cengage Chainsaw Massacre of 2013 feel like they are the lucky ones. I can't say I disagree.

1.0

Feb 22, 2013

Happy to be gone!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Worked with and for some great people. Good time off and benefits. Flex time.

Cons

After 2009, things deteriorated quickly. No leadership, inept middle managers were put in charge. They hadn't done a good job managing at the level they had been at, much less to run the company after all of the C-Levels were let go in a day. Inevitable spiral. HR staff ineffective and bitter. Don't ever go to them with a real problem. Certainly not if it's about your manager. Their solution is to immediately run to the manager that is the problem in the first place and tell them.

4.0

Feb 22, 2013

Getting better -- we're on the right track. finally!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

New senior leadership is on a mission to re-engage and rebuild employees and this business. Refreshing and inspiring.

Cons

Lots of change - some of it painful - to get Cengage back on course. If you can't stand ambiguity or change - this place is not for you.

Viewing 2254 - 2256 of 2,407 Reviews

Jobs at Cengage

Enrollment Representative (Remote Opportunity)

Customer Success Consultant (Remote)

General Labor, 10:00am to 6:30pm (Regular Full-Time)

Social Media Marketing Manager (Remote)

Field Education Consultant

Cengage

Cengage reviews

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Ratings by demographic groups

Reviews by job title

Like watching the Titanic sink

Happy to be gone!

Getting better -- we're on the right track. finally!

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