Cengage reviews

2.9

31% would recommend to a friend

(2,401 total reviews)
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Michael Hansen

39% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Aug 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Industry Leader with top brands in consolidating industry; focus on digital publishing; smart, communicative colleagues; generous benefits package; relatively low pressure (outside of sales)

Cons

Hierarchal, top down management; frat boy college publishing culture; lots of chiefs - not enough mid level doers and support staff; absentee owners looking to cash out.

3.0
Apr 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Good company with good assets -- especially the people.

Cons

Senior management is weak and can rarely make decisions without taking it to committee. Some members of Excom are highly competent and "get it" while others are simply puppets or have too much arrogance to do a good job.

2.0
Jan 27, 2009
Recommend
CEO approval
Business Outlook

Pros

Gale Cengage is one of the few publishing houses in Michigan of worldwide import. Gale also has tremendous potential - it sits on a treasure trove of a backlist and invests 10's of millions in new product development. It's been heavily involved in moving online for the last 10 years: over 50% of its revenues comes from digital products. It's diversified, reaching K-12, public and academic research library markets. The majority of staff, while perhaps not inspired,are very dedicated. Salaries are mid-range...perhaps 15% lower than they should be, but still good within the MI economy: benefits are F500 corp standard.

Cons

Hierarchal, myopic management that can't make a real decision and are effectively out of touch with market: they are more concerned with both mainianing their own status and pleasing the 'bosses' back in Stanford (where Cengage HQ is based) then truely serving either their customers or their markets. Lack of any real accountability between product development and market. A bottlenecked product development process focused on migrating legacy product, perpetually delaying new content and features required for true competitive advantage. Despite having a strong international distribution capability, Gale has no real commitment to either growing international market share or thinking globally.

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