Is Cengage a good company to work for?

Cengage has an overall rating of 2.8 out of 5, based on over 2,599 reviews left anonymously by employees. This rating has decreased by 15% over the last 12 months. 31% of employees would recommend working at Cengage to a friend and 24% have a positive outlook for the business. The best reviews about Cengage have been left by employees working as Senior Learning Consultant , Digital Success Specialist and Enrollment Representative .

Does Cengage pay their employees well?

According to anonymously submitted Glassdoor reviews, Cengage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Cengage. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Cengage?

31% of Cengage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Cengage 3.4 out of 5 for work life balance, 2.8 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Cengage?

Learning Consultant (77) , Account Executive (62) , Sales Representative (56) , Manager (42) , Product Manager (36) , Project Manager (30) , Sales (29) , Sales Consultant (29) , Product Assistant (28) , Customer Service Representative (26) , Director (23) , Software Engineer (23) , Content Developer (19) , Account Manager (18) , Marketing (18)

What are the pros of working at Cengage according to real employee reviews?

"There are some great people at Cengage and the open work environment is collaborative and fast paced." ((in 320 reviews)); "Good benefits and easy onboarding" ((in 190 reviews)); "Work life balance is great" ((in 122 reviews)); "Colleagues are great and genuinely care." ((in 88 reviews)); "Great team to work with." ((in 68 reviews))

What are the cons of working at Cengage according to real employee reviews?

"Increasingly low pay for sales..little chance for advancement unless you are part of the "in crowd"" ((in 117 reviews)); "poor management of employees" ((in 110 reviews)); "Constant layoffs every two years and irrespective of how much significance you are to the team you might be laid off" ((in 74 reviews)); "Salary is low unless you produce and reach upper bonus tiers." ((in 73 reviews)); "Upper management is always reorganizing." ((in 68 reviews))

What are employees saying about Cengage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Cengage layoffs and their outlook for job security at Cengage in 2026.

What are the top reviewed Cengage locations?

Boston , Farmington Hills , Independence , Mason , San Francisco , Clifton Park , Cincinnati , Temecula , Raleigh , Chicago , New York , Belmont , Detroit , Los Angeles , Dallas , Albany , Madison , Florence , Washington , Houston , Atlanta , Richmond , Charlotte , San Diego , Louisville , Nashville , Seattle , Orlando , Remote , Birmingham

Cengage reviews

2.8

31% would recommend to a friend

(2,401 total reviews)

Michael Hansen

38% approve of CEO

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,401 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Veteran status

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Apr 30, 2026

Decent work-life balance but the culture is horrendous

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Work life balance Remote work

Cons

It’s very clear management has their favorites. There are constant changes of systems, resources and support teams, and when the employees express their frustration with the changes Michael Hansen blames the human resistance to change, rather than listening to the actual concerns. The most recent change is a huge layoff/restructuring of the entire sales organization. The Investment team that came in has changed Cengage for the worse. The company culture that made the lack of salary worth it has been dwindling down to nothing and the morale shows it.

1.0

Apr 27, 2026

Constant Change and Job Insecurity with Eroding Benefits and Trust

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

Strong peer level culture. Colleagues are supportive, collaborative and genuinely try to help each other succeed despite ongoing challenges. Meaningful mission focused on education and workforce development. Well-known brand.

Cons

Ongoing layoffs and job insecurity. Frequent, incremental layoffs have created a constant sense of instability and low morale. Erosion of compensation and benefits - gradual reductions in benefits and overall value of compensation. Lack of clear direction from upper leadership. Decreased trust in leadership and employees feel less valued compared to earlier years. High stess and burnout environment due to the uncertainty combined with increased workload due to the layoffs make it harder to maintain balance.

Cengage Response

3w

Thank you for sharing your perspective. I appreciate the recognition of Cengage’s peer culture, collaboration, mission, and brand. Those strengths matter and are important to preserve. I also hear the concerns about uncertainty, workload, trust, and organizational change. As we look ahead, our focus is on creating greater clarity around enterprise priorities, strengthening leadership expectations, and aligning our operating model and talent strategy to support healthy growth, stronger customer outcomes, and our mission to advance education. We may not be able to eliminate all uncertainty, but we can be clearer about direction, more disciplined in how we lead, and more intentional in how we support the people doing the work. Thank you again for the feedback. It is an important input as we continue building a stronger and more focused Cengage. -Kamilah Thomas, Chief Human Resources Officer

4.0

Apr 23, 2026

Good benefits but boring work and low pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and easy onboarding

Cons

Boring workload and not a lot of money

Viewing 25 - 27 of 2,401 Reviews

Jobs at Cengage

General Labor, 10:00am to 6:30pm (Regular Full-Time)

Enrollment Representative (Remote Opportunity)

Student Advisor (Remote)

Customer Success Consultant (Remote)

General Labor, 10:00am-6:30pm (Temporary Full-Time)

Cengage

Cengage reviews

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Reviews by job title

Decent work-life balance but the culture is horrendous

Constant Change and Job Insecurity with Eroding Benefits and Trust

Good benefits but boring work and low pay

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