Centene reviews

Enormous caseload and constant process changes given to you via email. You are told what to do - no input. Higher ups promise to support you but do not respond when you ask. You are on a team but you don't ever work with them so it's false. Cases are transferred without oversight and you are given additional work to bring it to compliance with no notice. Make people accountable that creates a good working environment. Provide local supervision in area assigned.

Constant changes to job duties Lack of corporate involvement with remote employees Management lack of understanding of Member Connection Reps job duties