Pros
Comprehensive benefits package, including 401(k) match, reasonable premiums, PTO, and holiday pay. Strong exposure to executive leadership with opportunities for career development from a business operations perspective. Fully remote with minimal travel requirements. Bonus eligible, and salary is competitive.
Cons
Excessive recurring meetings where little is resolved, leading to wasted time. Leadership tends to be reactive, with limited proactive planning. Shared services lack standard operating procedures for new market launches, creating confusion and finger-pointing instead of clear direction. The culture leans toward blame rather than accountability. Company pillars and values feel more like slogans than reality. There is significant inequity across organizational structures, yet annual goals remain the same regardless of differences in direct reports, markets, or scope of responsibility. Workload is heavy, often requiring 60–70 hour weeks, with repeated promises of relief that never materialize—new work is simply added instead. Senior leadership turnover is frequent, and issues are attributed to departing leaders rather than addressed at the systemic level.
