Cerence AI reviews

3.5

61% would recommend to a friend

(417 total reviews)
avatar

Brian Krzanich

84% approve of CEO

39% positive business outlook

Cerence AI has an employee rating of 3.5 out of 5 stars, based on 417 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cerence AI employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

417 reviews
2.0
Nov 3, 2019

New management is a sad joke

Recommend
CEO approval
Business Outlook

Pros

Under old management (before 2018) Automotive business was one the best parts of Nuance Communications. Interesting projects, nice colleagues, global organization, competitive compensation, flexible hours, home office.

Cons

It has all changed since the management change during 2018. Not only the new (interim) boss had no clue about many areas that fall under his new responsibility, he was also in denial about the need to educate himself about those. Add to that the opposite of leadership skills or charisma - it is actually the ability to antagonize most subordinates in the shortest time. Many senior and experienced people have left or were let go, brain drain was huge and is manifesting itself. It is a sad joke, but the company even started hiring relatives of senior managers (cronyism).

2.0
Oct 25, 2019

Shaky Future & Poor Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Some very smart and dedicated people in lower and middle ranks

Cons

• Struggling to remain competitive in rapidly shifting market • Senior management constantly changes focus and is highly reactive; lacks a clear vision and strategy to avoid losing more customers; oddly naive • Losing credibility with customers because chronically can't deliver solutions on time • Frequent lay-offs. Cannot trust management. Tremendous brain drain (both laid-off and voluntary resignations) in Sales, Marketing, Product Management and Research since 2018.

Viewing 415 - 417 of 417 Reviews

Glassdoor has 513 Cerence AI reviews submitted anonymously by Cerence AI employees. Read employee reviews and ratings on Glassdoor to decide if Cerence AI is right for you.