Chamberlain Group reviews

3.4

57% would recommend to a friend

(465 total reviews)
avatar

Jeff Meredith

65% approve of CEO

51% positive business outlook

Chamberlain Group has an employee rating of 3.4 out of 5 stars, based on 465 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chamberlain Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

465 reviews
1.0
Apr 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Market and industry leaders which causes a puppet master mentality. Good health benefits. Work culture is cubicle life where you come to work, clock in 8 hour day, then go home.

Cons

Very "cushy" company. Information is transitioning from tribal ways of being passed down from start of company to having it backed up on software which is a new process so it imposes a challenge in itself. The industry is completely dominated by Chamberlin and LiftMaster so no competition to impose challenges. A lot of the challenges are internal obstacles. Be aware of what job description states, will find a lot of extra steps and mundane tasks to achieve a simple result that will need approvals by everyone along the way. Will hear "its the way we always done it" a lot. Printed materials consistently have errors, mistakes, and misprints. This literature is then shared with all of the customers and internal organization. A lot of internal fires being put out which causes the customers to be delayed. A lot of what is said and what actually is done tells two separate stories. Noticed a lot of finger pointing, and leadership never taking ownership of actions. For being a strong leader in the market and having the stature and prestige associated with the company the sustainability and environmental processes are poor and wasteful.

2.0
Mar 13, 2016

Favortism

Recommend
CEO approval
Business Outlook

Pros

Starting pay is great, typical call center, very few pros for the company.

Cons

Raises are minimal amd favortism dictates how much of a raise you get. You are also expected to volunteer for special projects with little training or pay increase

Viewing 382 - 384 of 465 Reviews

Glassdoor has 619 Chamberlain Group reviews submitted anonymously by Chamberlain Group employees. Read employee reviews and ratings on Glassdoor to decide if Chamberlain Group is right for you.