Chase reviews

3.7

72% would recommend to a friend

(10,660 total reviews)

Jamie Dimon

75% approve of CEO

69% positive business outlook

Chase has an employee rating of 3.7 out of 5 stars, based on 10,660 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Jul 11, 2018

Branch Manager

Recommend
CEO approval
Business Outlook

Pros

work life balance is good, company does give you a lot of time off. Sometimes it's so much that it becomes a hassle to staff the branch, but it's good to get time off.

Cons

basically everything else - highly stressful environment, and not much pay for what you deal with

1.0
Dec 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, Some discounts at certain places

Cons

Extreme micromanagement, 24/7 so you work every single holiday, Rude customers, Adherence time. Low pay. PTO never gets approved. Back to back calls the ENTIRE shift. Breaks can only be taken during designated break times. If a call goes over that them, then that's that, no break for you.

1.0
Dec 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for those under 40 years old. If you need a job, and you have a personality that can sell without thinking, this place is for you. They will train you, pay for licensing, hone you to their standards and make you comfortable, as long as you don’t think. The benefits, though constantly constricting, are ok.

Cons

For a company that place is such an emphasis on finding value to add (in soliciting customers), they fall short in adding value to their existing resources and people. It is truly sad when employee in a booming economy has to fight for pay raises and commission payouts, When a corporation is showing extraordinary profitability. It is also truly sad when employees hit plateaus or glass ceilings because it would cost That same employee to move up the ladder. It would cost them in time it would cost them and lost sales pipeline and ultimately in income from 1 to 3 years. It’s also unfortunate that there is a Glass ceiling when it comes to age and upward mobility in this company. Find me a NEW relationship manager who is over the age of 40. Finally, it’s unfortunate that this company has pigeonholed itself in the offering of products and services. While they sell the shiny appearance of “private client”, and offer these positions to potential employers as “a privilege” - It is no longer a truly privileged position. And there is no true value (for branches outside of major metro areas). Rates are same, lines are same and the banker that was supposed to be their dedicated point man can’t help, because he’s reversing the fees on an account for someone who shouldn’t be banking in the first place. The only thing that made Private Client special is that employee - he/she is the difference between standard retail brand banking and private client banking. Not the product, not the name - it’s the employee. Employment with this company Has turned out to be a diminishing return on my investment of time, money and expertise. It’s a shame, I once loved this place!

Viewing 28 - 30 of 10,660 Reviews

Glassdoor has 10,918 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.