Chase invests a lot of money into employee benefits but skimps IMMENSELY on salary. They give you a ridiculously low base salary and then say that you can make much more by producing deposits and investments for them. The sales commission is literally what determines whether or not you'll be living lavishly or eating microwave ramen noodles until your next check. That being said, it made me feel like I'm nothing but a sales machine to them. They also do these little certifications where you can choose to become a Small Business Specialist, a Manager on Duty, Medallion Certified, and/or a notary, but do not offer additional compensation for it as it is good for "your own development." When it comes to yearly raises, they don't always grant them. I was told during my review that I make my own raise. It was a punch in the gut that led me to look elsewhere for employment. The nail in the coffin for me was how they handled COVID. We reduced our hours and were told for the first few months that we were not allowed to sit with clients at our desks until we could have plexiglass installed. We could perform banker transactions behind the transaction line. However, our manager STILL had us sit with clients at our desks because, money, right? They promised us some sort of deal with Uber and Lyft that never happened. They gave a $1000 COVID bonus broken up into 2 months that came out to a little more than $500 total after taxes. Instead of giving us some sort of hazard pay for continuing to work, they bought us lunch every Thursday. I would have much rather that they keep that money and pay it directly to us. Oh, and the growth is far and few in between.
