This is by far and away the worst company you could ever work for. Not one employee is valued as a person by their boss. They are literally breeding robots and will remove anybody who displays any type of self sufficient thinking or has any kind of unique personality, even if those traits lead to great performance and feedback from their customers. Employees are so undervalued that literally every conference call, meeting greeting, or "recogition" not only is scripted but is so fake that management sounds like they are in pain and being forced to try and make employees feel good with the same 10 words. Employees are beyond underpaid and because of that all of the talented people have left the company. Leaving management with the bottom 20% and no ability to replace them so performance management does not exist. Therefore calling in sick, tardiness, and lazy behavior is an every day thing in retail Chase locations. Upper management's solutions is to have branch managers recruit employees since they can't do it but of course no additional compensation will be given for that. Meaning any manager who wants to be successful has to do the work of not only their job but the employees who have left and not been replaced and the ones who do not want to work hard. Now hard work is a part of professional culture but the problem is management doesn't care which managers are the ones doing everything they can to be successful. Instead they play favorites and those managers can then work 40 hours, leave early, well the ones actually owning their business receive no appreciation or support because they are not "in with upper management" Further more upper management will do things behind your back to "push you out" if you are not one of the managers they like. Also the company does nothing to support talented employees looking to go out of retail. There are so many divisions at Chase and retail is its own island where you are left to suffer with the only hope of advancement is a bigger branch once that manager realizes how bad the company is and quits. Even if you are a top performer your manager decides your bonus, your employees, and pretty much your career. And none of them care about anyone but themselves and the select few they have decided to favor. I urge anybody in this role to truly reflect on their career and ask themselves if they have seen any sincerity or compassion since they joined this company.
