Chase reviews

3.8

72% would recommend to a friend

(10,659 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,659 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
2.0
May 6, 2015
Recommend
CEO approval
Business Outlook

Pros

The benefit package is average or above.

Cons

Corrupt value system. Human Capital is just that; a consistent pipeline of interviews is constantly ongoing, for when it's inconvenient to keep YOU any longer. Someone else will dovetail right in and take your place. I was the fourth person in my role in a six year period. Poor client driven relationship practices with this level of turnover. The "core values" on every login screen of every computer are completely dismissed if they are inconvenient to pushing the bottom line up for the quarter. Micromanagement. Efficient staffing (e.g: there may be only two tellers, and one banker in the branch, so that other team members (such as Mortgage or Financial Advisor partners) are unable to solicit bankers for information on shared clients to be prepared or to help the client from havfing to tell their story over and over, provide duplicate documents, etc - let alone update one another on how the pipeline is going, or make joint time together for coaching, outbound calling, etc. Fear of reprisal: if anyone actually says what's impacting business outcomes; extreme denial by Management when the subject is broached. Starts with "no... I'm sure that's not the case, and ends with "Well, that's the direction of things... it looks like". Lack of communication across silos. Silos, themselves (e.g.: Bankers and Financial Advisors, Business Bankers, Branch Managers / different arms of the business) do not effectively communicate information without much pressure to meet outside of working hours due to "efficient staffing".

1.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

The incentives are pretty good, only 40 hours a week MAXIMUM.

Cons

Its similar to working in any other retail store, there is NO room for career growth.

4.0
Feb 17, 2014

Depends on your boss

Recommend
CEO approval
Business Outlook

Pros

Internal Promotion and great benefits. There is lots of room to promote but being self motivated is a huge plus.

Cons

If your boss stinks it can be demotivating. I had a branch manager who was a jerk, and I had one that was really friendly. Neither of them spent a lot of time coaching and it made my ability to grow a lot harder. I have a new BM now and he spends a lot of time coaching. I feel way more confident in my job.

Viewing 91 - 93 of 10,659 Reviews

Glassdoor has 10,917 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.