Chase reviews

3.8

71% would recommend to a friend

(10,670 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Jan 4, 2012
Recommend
CEO approval
Business Outlook

Pros

If you are sales driven then their commission strategy is pretty decent but other than that there aren't many pros. Free coffee, perhaps?

Cons

Timed to the second, everything beyond a second off the phone is questioned. Expected to sell products to irate customers with tough quotas to meet. If you didn't meet these quotas you were not prodiving good "customer service" No feedback or support from management. Personal attacks from cardmembers that literally leave you in tears.

1.0
Oct 25, 2011
Recommend
CEO approval
Business Outlook

Pros

easy systems to navigate, direct management is ok, pay is wonderful, benefits rock, job requirements training was great, commissions and customers are great, they will hire pretty much anyone

Cons

HR is no tolerance and non-responsive, hours are long, did not tell me it was a sales job when i was hired, promotions are a lie, short staffed, unfair to workers, policies training needs improvement, relocating even if you are unable happens often

1.0
Aug 4, 2011

Try to avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is big and always hiring Good place to start Insurance and medical benefits even for part timers Flexible schedule

Cons

Bad incentive program Lack of support from management unrealistic goals company focuses on quantity of quality company does not care about long term relationships with clients

Viewing 10210 - 10212 of 10,670 Reviews

Glassdoor has 10,928 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.