Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
3.0
Nov 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Steady firm. There is a possibility for a career.

Cons

Managment with problems. There is no connection between departments. Expensive bank on its products and highly regulated. No good customer service.

4.0
Nov 3, 2011
Recommend
CEO approval
Business Outlook

Pros

My feedback is based on working in a small-town branch, so experiences may well vary in more urban environments. The work environment is one of the friendliest I have experienced. Management works with you, and most of the time it feels as if you're working on the same level. The training is enough to give you a good head start, even if it's your first time in the banking industry. Advancement from within is encouraged, and unlike other companies I have worked for, it seems as if management is eager to propel you towards your career goal rather than try and keep you in the position that suits them. You're treated more as an individual than just another employee. Decent pay, you can expect much better if you are coming from a "competitor" as is true with most places, and/or if you have cash handling experience.

Cons

To be honest, there are only a couple things that come to mind that could be better. Be careful which position(s) you apply for, as they have a rather strict/unreasonable policy that forces you to stay in that position/location for at least one year before you can transfer or apply for another position. If you apply for part time because it is the only thing available at the time, you will be stuck there for a year even if another local branch has a full time opening. Also, the pay is decent, but not substantial. I have friends that work for some smaller, local banks (banks that have 10 or less branches company-wide), that are paid around $2 more an hour for the same position.

4.0
Oct 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Alot of oppurtunity for self starters an motivated workers. Having to go above and beyond is often difficult, especially at the salary offered, but it is neccessary in order to advance

Cons

The lack of recognition from upper managment when good jobs are done, they will only comment and look down on tellers and assitant managers when something goes wrong.

Viewing 10525 - 10527 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.