Chase reviews

The only down side i can see is working in the mortgage department. Constant changes in policy make it difficult to stay productive and profitable. The home finance side of the house doesn't work together as a team. its always operations against originations. If a company can't work together, how to you expect them to move forward together? You've got your originations staff processing their loans. If their going to process them, then get rid of the damn processors who sit on their ass and collect a salary. That would probably resolve the majority of your issues and get you from the red into the black. Then perhaps we can start to be competative on rates and fees and close more loans. I've never worked for a company that said lets set the expectation of 60 days for a refinance. We are expecting an influx of sales, so lets drag our feet and take twice as long as the competition to get it done. Then if we can manage to get the customer to accept that fact, its going to take another 30 days to get paid on that. So from application to pay day that makes 90 days you have to wait. Who in their right mind wants to wait 90 days to get paid for a sale? It doesn't make any sense to me. Which I bet is a large part of the reason the company is losing employees who have called Chase home for 20 years??

I would say that by far, the biggest downside of working at Chase is the company's constant aquisition competitors, which results in a seemingly endless stream of policy, software, and product changes. Quite honestly, everytime the customers get used to a product line, the company changes it because of the integration of another company, and evertime the employees get used to a software update, it is changed for the same reason.