Chase reviews

3.8

72% would recommend to a friend

(10,666 total reviews)

Jamie Dimon

75% approve of CEO

70% positive business outlook

Chase has an employee rating of 3.8 out of 5 stars, based on 10,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chase employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

11K reviews
1.0
Aug 18, 2021
Recommend
CEO approval
Business Outlook

Pros

There are a lot of great people and a few terrible personalities that I have never come across before. More good people than bad. Great benefits. I take advantage of the school tuition assistance and it is awesome. The commission use to be awesome for myself and others who work effectively (not anymore).

Cons

Bankers are like rag dolls with commission. I went from making large bonuses to making almost nothing due to incentive plan changes that came without notice. My commission would be 3k-6k average and now it’s closer to 1.5k. The company simply is getting rid of bankers. We have to make useless calls to hit useless numbers that don’t make us money. It’s a very political environment so if you don’t like that then you might have a hard time.

1.0
Aug 14, 2021

Sorry excuse of an employer

Recommend
CEO approval
Business Outlook

Pros

The medical insurance is good. The pay was once good but that is no longer the case

Cons

Pay cuts pay cuts pay cuts. They have demolished the ability for Bankers to make an above average income due to the commissions being dramatically taken away. I used to pull in monthly bonuses of 3-5k and now I can barely breach $500 a month. They have added responsibility while also blatantly reduced paychecks. The culture at the company is cultish the way they expect you to treat management. There is absolutely zero talent in sales currently working in Chase branches. If you are a mediocre salesperson looking for mediocre pay, this jobs for you!

1.0
Aug 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Mostly regular hours. Sundays off. Most co-workers were nice and supportive. Paid time off, able to contribute to 401K, mostly good medical benefits. Lots of job training. Promotes diversity at the high level.

Cons

Continually short on staff which meant no breaks on too many days. Managers were always leaving and much of the time we did not have a Manager at all. Online training was great but follow up with real life support in the branch was non existent. Every year was a new reduction in commissions and benefits. Complaints to HR were swept under the rug and diversity was not followed through on the branch level. Low wages for the amount of work and responsibility.

Viewing 130 - 132 of 10,666 Reviews

Glassdoor has 10,924 Chase reviews submitted anonymously by Chase employees. Read employee reviews and ratings on Glassdoor to decide if Chase is right for you.