Is Chewy a good company to work for?

Chewy has an overall rating of 3.4 out of 5, based on over 4,171 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Chewy to a friend and 53% have a positive outlook for the business. The best reviews about Chewy have been left by employees working as Customer Service Supervisor , Supervisor and Area Manager II .

Does Chewy pay their employees well?

According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Chewy?

52% of Chewy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chewy 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Chewy?

Customer Service Representative (564) , Customer Service Representative (CSR) (214) , Fulfillment Specialist (135) , Pharmacy Technician (109) , Forklift Operator (75) , Warehouse Associate (66) , Area Manager (59) , Software Engineer (58) , Order Picker (56) , Warehouse Worker (53) , Fulfillment Associate (51) , Operations Manager (44) , Customer Service (41) , Associate Director (40) , Manager (39)

What are the pros of working at Chewy according to real employee reviews?

"Good pay and very nice" ((in 289 reviews)); "Benefits are good and not expensive." ((in 255 reviews)); "Great people to be around and they are open and willing to help when you ask." ((in 238 reviews)); "Being able to work from home is priceless." ((in 118 reviews)); "You'll meet plenty of great people and coworkers which helps grow your network in return." ((in 86 reviews))

What are the cons of working at Chewy according to real employee reviews?

"Poor management and very difficult to get promoted." ((in 233 reviews)); "So you will eventually end up with a bad manager." ((in 101 reviews)); "Limited shift and time off availability ( weekends are only available off for night shift)" ((in 75 reviews)); "Favoritism is rampant" ((in 74 reviews)); "Long hours but if you suck it up and make the best out of you'll be ok" ((in 72 reviews))

What are employees saying about Chewy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chewy layoffs and their outlook for job security at Chewy in 2026.

What are the top reviewed Chewy locations?

Hollywood , Dallas , Boston , Dania Beach , Louisville , Richardson , Plantation , Ocala , Fort Lauderdale , Mechanicsburg , Clayton , Dania , Wilkes-Barre , Salisbury , Phoenix , Reno , Dayton , Jessup , Goodyear , Miami , Vandalia , Sparks , Belton , Bellevue , Seattle , Minneapolis , Indianapolis , Mount Juliet , Houston , Hanover

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Chewy

Chewy reviews

3.4

52% would recommend to a friend

(3,955 total reviews)

Sumit Singh

59% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.9

Senior management

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Aug 17, 2017

Job Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They are very understanding, everyone is super friendly. Everyone is always finding ways to help you grow.

Cons

They are growing so fast that everything is always changing.

5.0

Aug 17, 2017

Great Employee Morale and Lots of Room To Grow

Customer service lead

Recommend

CEO approval

Business Outlook

Pros

They push you to grow in the company Fun perks like bagels every Monday, and fun rewards Management is encouraging and friendly Free goodies when brands come in to visit

Cons

I honestly don't have anything negative to say about this company, it's the best place I've ever worked.

4.0

Jul 25, 2017

Great Place to work

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

BEST SITE LEADER IN THE INDUSTRY (J.C)*** Great Benefits/Friendly environment. Easy work

Cons

Congested Some issues with employee integrity.

Viewing 3883 - 3885 of 3,955 Reviews

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Jobs at Chewy

Customer Care Representative- Work From Home in Kentucky

Fulfillment Coordinator

Human Resources Specialist

Human Resources Specialist

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Chewy reviews

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Great Employee Morale and Lots of Room To Grow

Great Place to work

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