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      Chewy

      Engaged Employer

      Chewy reviews

      3.4

      52% would recommend to a friend

      (3,947 total reviews)
      avatar

      Sumit Singh

      60% approve of CEO

      54% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.1

      Career opportunities

      2.9

      Senior management

      Chewy has an employee rating of 3.4 out of 5 stars, based on 3,947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      5.0
      Dec 4, 2025

      Order and Fulfillment

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work culture and interesting tech stack.

      Cons

      I felt they could make another city like texas their second headquarters rather than boston since boston is very expensive

      2.0
      Dec 3, 2025

      Good tech, poor leadership

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited PTO policy gives you real flexibility for work-life balance. The hybrid model (3 days onsite) strikes a reasonable balance, and having the option to work from multiple office locations is a nice perk if you travel or relocate. My team was mostly co-located, which made collaboration straightforward. The technology stack is modern and well-maintained—enjoyable to work with as an engineer.

      Cons

      Upper management in my division consistently made poor decisions and operated with little transparency. I witnessed project managers blatantly lie, and when caught, they doubled down rather than course-correct. Promotions felt like a moving target—satisfy one goal and a new one appears out of nowhere. The company launched an AI initiative by hiring two external leaders learning AI on the job, despite having plenty of capable internal talent. Meanwhile, raises and stock options for existing employees remain underwhelming. Perhaps most telling: anonymous upward reviews repeatedly showed management receiving subpar ratings year after year. My manager received the worst scores I've ever seen—nothing changed. A VP once called a meeting after a bad review to ask us how to improve his rating. The lack of accountability is staggering.

      Viewing 148 - 150 of 3,947 Reviews
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      Glassdoor has 4,163 Chewy reviews submitted anonymously by Chewy employees. Read employee reviews and ratings on Glassdoor to decide if Chewy is right for you.