Is Chewy a good company to work for?

Chewy has an overall rating of 3.4 out of 5, based on over 4,171 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 52% of employees would recommend working at Chewy to a friend and 53% have a positive outlook for the business. The best reviews about Chewy have been left by employees working as Customer Service Supervisor , Supervisor and Area Manager II .

Does Chewy pay their employees well?

According to anonymously submitted Glassdoor reviews, Chewy employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Chewy. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Chewy?

52% of Chewy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chewy 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Chewy?

Customer Service Representative (564) , Customer Service Representative (CSR) (214) , Fulfillment Specialist (135) , Pharmacy Technician (109) , Forklift Operator (75) , Warehouse Associate (66) , Area Manager (59) , Software Engineer (58) , Order Picker (56) , Warehouse Worker (53) , Fulfillment Associate (51) , Operations Manager (45) , Customer Service (41) , Associate Director (40) , Manager (39)

What are the pros of working at Chewy according to real employee reviews?

"Good pay and very nice" ((in 303 reviews)); "Benefits are good and not expensive." ((in 251 reviews)); "Great people to be around and they are open and willing to help when you ask." ((in 244 reviews)); "Being able to work from home is priceless." ((in 118 reviews)); "You'll meet plenty of great people and coworkers which helps grow your network in return." ((in 88 reviews))

What are the cons of working at Chewy according to real employee reviews?

"Poor management and very difficult to get promoted." ((in 234 reviews)); "So you will eventually end up with a bad manager." ((in 102 reviews)); "Too much favoritism its like you have to suck up" ((in 77 reviews)); "Limited shift and time off availability ( weekends are only available off for night shift)" ((in 76 reviews)); "Long hours but if you suck it up and make the best out of you'll be ok" ((in 70 reviews))

What are employees saying about Chewy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chewy layoffs and their outlook for job security at Chewy in 2026.

What are the top reviewed Chewy locations?

Hollywood , Dallas , Boston , Dania Beach , Louisville , Richardson , Plantation , Ocala , Fort Lauderdale , Mechanicsburg , Clayton , Dania , Wilkes-Barre , Salisbury , Phoenix , Reno , Dayton , Jessup , Goodyear , Miami , Vandalia , Sparks , Belton , Bellevue , Seattle , Minneapolis , Indianapolis , Mount Juliet , Houston , Hanover

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Chewy

Chewy reviews

3.4

52% would recommend to a friend

(3,955 total reviews)

Sumit Singh

59% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.1

Career opportunities

2.9

Senior management

Chewy has an employee rating of 3.4 out of 5 stars, based on 3,955 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chewy employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Aug 20, 2025

Great Place to Work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Strong stock benefits that add long-term financial value. Supportive director and leadership team who genuinely listen and care about employee feedback. Growth-focused culture where leaders push you to reach your full potential. Open communication that makes employees feel heard and valued. Stable environment with opportunities to learn and take on new challenges.

Cons

Advancement timelines can feel extended depending on role and department.

1.0

Aug 20, 2025

Terrible upper management. Anyone good will leave

Software engineer ii

Recommend

CEO approval

Business Outlook

Pros

Unlimited time off. Managers I've had respected this. Cool dog park in the office. Nice office generally.

Cons

Terrible upper management. Incompetent and nepotistic at best, malicious at worst. At worst, blatant favoritism and open threats to your job if you don't bend the knee. If you get a good manager, they either can't stand it and leave, burn out and leave, or are let go. So you will eventually end up with a bad manager.

3.0

Aug 14, 2025

Decent, but pay doesn't quite match piling responsibilities

Software engineer iii

Recommend

CEO approval

Business Outlook

Pros

- A great product. - A good team of personalities and skills.

Cons

- Very little autonomy - Micromanaged - Low pay for the extreme level of responsibility required - RTO bait and switch

Viewing 250 - 252 of 3,955 Reviews

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Jobs at Chewy

Customer Care Representative- Work From Home in Kentucky

Senior Program Manager

Louisville, KY

View job

Senior Program Manager

Senior Program Manager

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Great Place to Work

Terrible upper management. Anyone good will leave

Decent, but pay doesn't quite match piling responsibilities

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