Chipotle reviews

3.4

54% would recommend to a friend

(21,655 total reviews)
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Scott Boatwright

53% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,655 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
4.0
Oct 8, 2014

Real and great place to work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You want to work here because it's real and they don't sell you anything and not deliver. The people here believe in serving great food and working in an environment that is a pleasure to come to. Benefits are great; PAID breaks for hourly crew and managers! free meal with that paid break too. Insurance is available through the various networks but salary managers get a very good health plan, and paid vacation time. Crew and hourly managers will get a review 2x per year and if you are good, you get a raise. Competitive starting above $9 hour for crew. Leadership is usually pretty good, though some managers are inexperienced, they get great advice from their field leaders. You can start and have a very long and rewarding career with this company.

Cons

Challenges with scheduling, a lot is expected in a short period of time for prep. You have to work fast and be efficient. They schedule teams on each shift tightly. The stores can get real busy very quickly for lunch and dinner. You have to pay attention and ask questions. Training sometimes falls short.

2.0
Oct 6, 2014
Recommend
CEO approval
Business Outlook

Pros

- Start you at $1 above minimum wage in my state - Opportunity to advance (to kitchen manager and then service manager and then apprentice)

Cons

- My store was perennially short staffed - Lots of incompetence at various levels - Dealt with rude customers on a daily basis - People would always come in after closing hours and still order -- and then be served! - Tremendous amount of hours

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Glassdoor has 22,160 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.