Chipotle reviews

3.4

54% would recommend to a friend

(21,634 total reviews)
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Scott Boatwright

53% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
2.0
May 20, 2014

Crew Member

Recommend
CEO approval
Business Outlook

Pros

Quality of the food, the philosophy of the company, paid break, free meal.

Cons

Promises were not delivered. At my very first interview, I told the general manager that I can not work on a certain day of the week for a serious reason (which I will not specify here in case they are reading this), they were fine with it. At my second interview, when I was asked about my availability, I repeated my request again. Since I was hired, I have been scheduled on the exact day that I requested to be off! Every single week! I was promised to work at a specific position to move up in the chain. I was trained for it. Then when I started working, I was put at a totally different position with no groom to growth. Some of my coworkers are very nice. Unfortunately, some are on the extreme of meanness. It's like high school experience again. People can be very catty, pick on you based on your vulnerabilities and make you feel bad and embarrassed in front of everybody. Customers can be rude and treat you as if you are an illegal illiterate immigrant. I have a four year degree. I work very hard and I am even faster than the people who have been there longer than me in some areas. However, i don't feel appreciated. Everybody can step on me there based on their moods. Managers would forget that the other day you were willing to work non stop with no break for them. The only reason I am still working at Chipotle is because I don't want to be a lazy person and depend on someone else to feed me. I am applying for jobs and I will quit when I get a new job. I don't want to be biased. I believe there are great Chipotle stores out there to work for. Just not my store.

4.0
May 20, 2014

Work hard, play hard

Recommend
CEO approval
Business Outlook

Pros

Chipotle has a great mission. What they are doing with food with integrity is commendable. The atmosphere at corporate is cool. The company is exploding, so there is a lot of opportunity if you know how to make it available.

Cons

They will push you beyond your limits and ask for more, which can be good or bad. The culture is changing and it is becoming more corporate than it used to be. There are opportunities for advancement in the field, but at the corporate office, you have to make your own path as management rarely moves.

5.0
May 19, 2014

Amazing

Recommend
CEO approval
Business Outlook

Pros

Leadership skills Quick movement up the company

Cons

Hard work Not much down time

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Chipotle Response
11y
Thank you for taking the time to write a review. We will be sure to pass along your comments so we can improve in the future. Keep up the good work! -Jen
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Glassdoor has 22,138 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.