Chipotle reviews

3.4

54% would recommend to a friend

(21,624 total reviews)
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Scott Boatwright

54% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,624 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

22K reviews
1.0
Jul 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Free food while on your shift and 50% off while you're not working.

Cons

-The training is a complete and utter joke: they sent the laziest bum of all the employees to train me to clean the lobby, and then the next day they threw me onto the line without a word of advice -The managers ABSOLUTELY play favorites, and if you don't fit into their vision of "cool and friendly" (at this certain store it happened to mean that you HAD to be Hispanic), then prepare to be ignored/insulted daily -The managers will constantly give you vague and confusing "advice" and then persecute you if they don't believe that you're following it. For example: "Show more character", "Integrate into the crew better" -All of the work is hard, tiring, and thankless - especially if it's your first job (as it was for me). Prepare to be paid minimum wage to press tortillas for six hours a day, with a mandatory huge smile -I truly took nothing out of the experience: no useful skills learned, no new friends made, and hands covered in burns (you have to basically stick your full hand into the tortilla press to grab soft tacos/quesadillas). The only thing I gained was utter contempt for all employees of Chipotle, and a burning desire to shift into retail!

2.0
Jul 26, 2013

Awful

Recommend
CEO approval
Business Outlook

Pros

Free employee meals for every shift that you work, lots of internal growth opportunities if you can stay with the company for long enough. Their ethical approach to food and ingredients is also very commendable.

Cons

Disrespect among coworkers - they basically tell you to put on a happy face for the customer but everyone actually treats each other terribly when the customers aren't looking, especially when the restaurant gets busy during peak hours and everything descends into absolute chaos. Ignorant management doesn't help either!! I didn't receive ANY training program when I was hired. On my first day, I watched a video about how to report sexual harassment and call a national hotline if you have any other legally-influenced problems in the work place, and after that I was literally put on the food line and told to just make menu items without any other explanation for ANYTHING. If I wasn't already a huge Chipotle consumer before this job, I would have probably died from the stress overload. Despite my lack of training for weeks, I was frequently chastised by the management for not knowing various procedures of operating the restaurant that my coworkers refused to teach me when I asked them for help. Mentioning this lack of training to my boss in a polite way only seemed to merit her commenting on my "poor attitude," and this was ultimately why I left the job. While the pay is slightly higher than most per-hour rates for a fast-food restaurant, the enormous expectations they place upon employees hardly makes up for this slightly above-average pay per hour. If you enjoy being disrespected, constantly stressed out, treated badly by many customers and the majority of your coworkers - then this is the perfect job for you! Otherwise, go elsewhere and fast.

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Glassdoor has 22,128 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.