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      Chipotle

      Engaged Employer

      Chipotle reviews

      3.4

      54% would recommend to a friend

      (21,607 total reviews)
      avatar

      Scott Boatwright

      54% approve of CEO

      43% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Compensation and benefits

      3.3

      Career opportunities

      3.2

      Work/Life balance

      3.0

      Senior management

      Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      22K reviews
      1.0
      Feb 14, 2012

      opportunity is the carrot, but eventually everyone gets fired

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free Chipotle...there is the potential for growth within the company. Philosophy for people culture and food culture have flaws but make sense in a perfect world

      Cons

      Chipotle becomes your life...scheduled 50 hours but you work no less than 60. While there is lots of opportunity to get to the GM position...that is your death sentence if you cant get past it. Only way you can get past it is to be in good with your higher ups and even then I only saw 2 promotions past GM in 2 years...2000 people in the market being told they can "move up" but only 2 make it? Not really much of an opportunity when you break it down...not to mention that every GM over those 2 years was fired and more than half of their replacements were fired

      3.0
      Feb 8, 2012

      Keep Your Resume Warm

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Free food on paid breaks - Uniform is provided/ Casual - Hours of Operation are great - Varied training tools to enhance the learning process - Managers all start at the bottom to learn the whole system - Benefits are decent You have the opportunity to learn all aspects of running a successful restaurant, regardless of prior experience in the food industry. You are comfortable knowing you are eating and serving healthy, fresh food, daily, in a clean environment. You can go far with this company and there are different benefits to take advantage of as your career advances. If you are a hard worker, are patient and are willing to invest ALOT of time without seeing much compensation in pay for quite awhile, then this may be the job for you.

      Cons

      - One the lowest paying fast/ casual restaurants - Many know who will be fired before the actual person does, themself - High Performer/ Low Performer standard is turned into a joke. It provides a way to label people and once they are on a list, they have little hope of getting off. - Promotion of employees to managers is not being handled well, resulting in a team with little knowledge of management. They just want people that are "excited" and can answer some questions from a book. You cannot teach people skills from a book. - Very labor intensive. High volume restaurants or low volume are almost equal in a heavy work load. Chipotle is looking for people who want to devote their whole lives to it but, not reciprocate the hard work with sufficient rewards. The basic business model is strong with the exception of rate of pay. Although people development is the goal, there is little, real development. The corporate machine that it has become requires so much office work, that a true devotion to the daily training of staff is greatly hindered.

      Viewing 21520 - 21522 of 21,607 Reviews
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      Glassdoor has 22,111 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.