Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Literally none. They talk a great game but absolutely do not back up their words with actions.

Cons

It took them 2 weeks to provide me with the tools to do my job and provided no training. I hadn’t even been properly trained when they let me go after only having my tools for one week. There’s absolutely no way they could even have a sense of how well I could contribute but they wasted my time and a ton of money jerking me around.

2.0
Jun 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Some good, hard working people who have worked here for a while and keep the system going. Some managers are really good people.

Cons

Strange leadership hierarchy. I question why some people are promoted here, especially to a "director" level. You have non technical people with poor business understanding leading departments. It doesn't make sense. You usually have someone who is an expert in at least one of those aspects leading IT departments, but not here. Culture of exploiting employees that are seen as weak or vulnerable, such as not promoting them or not giving them raises through performance reviews that don't make any sense. Good people are slowly leaving.

2.0
May 29, 2025

mid

Recommend
CEO approval
Business Outlook

Pros

was okay at the beginning of working here

Cons

was horrible mid way though working

Viewing 37 - 39 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.