Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Oct 20, 2024
Recommend
CEO approval
Business Outlook

Pros

None to speak of at this time

Cons

Owners are unprofessional and will cut hours while whining about business. Hotel rooms smell and are old. Owner is rude and incompetent

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Choice Hotels Response
1y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed. 
3.0
Oct 16, 2024
Recommend
CEO approval
Business Outlook

Pros

not many except for 2$ more than minimum pay

Cons

no tips, no extra bonuses, guy has been working for past 30yrs to get the same pay as me who has been there for under a year. rewards arent too good since i still have to pay for spa, food at work and to sleep at choice hotels. barely get a 25% off all

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Choice Hotels Response
1y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed. 
3.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work environment, good coworkers, decent pay at the time

Cons

Monotonous, not much room for growth

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Choice Hotels Response
1y
Thank you for sharing your input on your past employment at Choice Hotels. We are glad to hear you were happy with the work environment and your colleagues. Choice Hotels prioritizes development and growth opportunities for our associates and has a rich culture of internal promotion. We appreciate your feedback and have shared it with human resources.
Viewing 76 - 78 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.