Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

70% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Sep 7, 2015
Recommend
CEO approval
Business Outlook

Pros

My manager was nice, the people I worked with were generally pretty fun.

Cons

upper management sucked. I worked there for 3 years and only got a dollar an hour raise (barely above minimum wage) after begging for one. I took pride in my work and got promoted, but didn't get any raise. Once they were short staffed and told me that they would pay me double if I worked on Thanksgiving, so I did, and as soon as my paycheck came in, they said that I couldn't get double pay because at the time I wasn't a full time employee. I was in college. If i knew they were going to screw me, I would have gone home for thanksgiving dinner.

4.0
Sep 5, 2015
Recommend
CEO approval
Business Outlook

Pros

You can always excel in this business. They send you to paid conventions and there are special rates for friends and family for being an employee.

Cons

Not a full service hotel. Front desk is responsible for room service. Almost impossible, but it's not. Also, FDCs should get paid more.

1.0
Sep 1, 2015

Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro to working for this company is the guests. Most all will treat you respectfully and will tell you that you deserve to work in better conditions.

Cons

Senior management treats everyone with disrespect. Your first paycheck often takes weeks to receive. If you work over 40 hours they WILL change your timecard to prevent paying overtime. They discriminate based on age and/or race. They do not provide efficient tools to perform job such as; office supplies, food & beverage min/max levels, cleaning supplies required by Depth. of Health, etc. They do not make repairs in a timely fashion or sometimes even at all.

Viewing 892 - 894 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.