Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 74 reviews)); "Good work life balance (depending on the team you're working for)" ((in 46 reviews)); "The people and culture at Choice are great!" ((in 44 reviews)); "Great staff all the time" ((in 21 reviews)); "Friendly work environment." ((in 18 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 53 reviews)); "there was bad management." ((in 47 reviews)); "Low pay and no forward opportunity" ((in 42 reviews)); "Low salary compared to other in market" ((in 18 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Aug 21, 2012

ok

Night auditor

Recommend

CEO approval

Business Outlook

Pros

they provided good benefits such as dental, health, and vision

Cons

pay was bad. only payed the minimum

3.0

Aug 19, 2012

Great co-workers, property has good potential.

It tech

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, great co-workers and easy going work environment.

Cons

Location limits the hotels success, off season business decreases dramatically.

2.0

Aug 3, 2012

Love it at first, but became embarrassed to admit I even work there

House keeping

Recommend

CEO approval

Business Outlook

Pros

No pre employment test, relaxing enviorment, really great discounts when staying at other choice hotels. Was nice because while cleaning rooms you could listen to your music player or turn on the tv. No one was hovering over you, you just go in and do your job.

Cons

Poor management, no benefits. bad hours not a good job if you are living on one income, the job itself wasn't so pleasant and the pay you get doesn't reflect the work you do, you have to stay until all your rooms are done so you never know from day to day how long you are going to be there. You may get out by 2pm or you might be there till 8pm you never know, so planning anything outside of work is basically impossible. Also no matter how hard you work they don't seem to want to give you any advancement opportunities.

Viewing 961 - 963 of 1,127 Reviews

Jobs at Choice Hotels

Overnight Laundry Attendant

Front Desk Receptionist

Choice Hotels

Choice Hotels reviews

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Ratings by demographic groups

Reviews by job title

ok

Great co-workers, property has good potential.

Love it at first, but became embarrassed to admit I even work there

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