Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Aug 15, 2014
Recommend
CEO approval
Business Outlook

Pros

you get to meet some great people

Cons

trying to keep up with a large group that comes in and get them checked in and thru the check in process fast

1.0
Nov 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Stability due to the franchise model. Low expectations if that is a pro. Don't have to be smart, driven or want to go anywhere.

Cons

Very low operating platform all around, you can spend a lot of time dealing with a lot of clueless people who are just there to make it to retirement. Be prepared to get criticized and more if you actually want to do something. Have to pretend not to be yourself to fit in.

1.0
Jul 21, 2008
Recommend
CEO approval
Business Outlook

Pros

The guests and the chance to provide people with a positive experience.

Cons

the hours, the management, the lack of benefits or pay

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 976 - 978 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.