Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Aug 16, 2012

Alot of Work

Recommend
CEO approval
Business Outlook

Pros

For the most part flexible hours

Cons

Many Responsibilities. Must learn how to motivate employees who are a little bit above minimum wage. Must be able to keep all customers happy

1.0
Aug 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Not much to think of other than the Managers. Directors and Executives are getting a very good bonus, while blaming the staff when things don't go well.

Cons

Bad Management Poor benefits The CTO in Phoenix is cluless. Lot of bright and good people are leaving Choice beacause of his leadership or lack of. HR Director in Phoenix and HR VP are clueless and are jokes. No idea how these people got promoted.

1.0
Aug 7, 2012
Recommend
CEO approval
Business Outlook

Pros

The company does provide a good training platform for people and the trainers are great, downside is the reality of what happens once you go live and try to meet their expectations.

Cons

The incentive program (in addition to your hourly wage) is developed and skewed in order for poeple to NOT meet their minimums, thus the company doesn't have to pay out incentives. Also the company does not provide a venue for customers (actual contact with people) to provide their individual comments or opinions on your service.

Viewing 1072 - 1074 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.