Is Chuck E. Cheese a good company to work for?

Chuck E. Cheese has an overall rating of 3.7 out of 5, based on over 3,310 reviews left anonymously by employees. This rating has been stable over the past 12 months. 67% of employees would recommend working at Chuck E. Cheese to a friend and 62% have a positive outlook for the business. The best reviews about Chuck E. Cheese have been left by employees working as Customer Service Representative , Server/Waiter and Pizza Maker .

Does Chuck E. Cheese pay their employees well?

According to anonymously submitted Glassdoor reviews, Chuck E. Cheese employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Chuck E. Cheese. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Chuck E. Cheese?

67% of Chuck E. Cheese employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chuck E. Cheese 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Chuck E. Cheese?

Cashier (273) , General Manager (151) , Assistant Manager (137) , Cast Member (102) , Party Host (96) , Game Room Attendant (84) , Gameroom Attendant (79) , Manager (78) , Senior Assistant Manager (74) , Party Hostess (72) , Sales Associate/Cashier (62) , Cast Member - Part Time (48) , Technical Manager (47) , Opening Coordinator (40) , Cook (38)

What are the pros of working at Chuck E. Cheese according to real employee reviews?

"Overall most of the people were great to work with and really were committed to the company." ((in 116 reviews)); "you get paid and they give you free food everything else is the least they have to do for any employee" ((in 96 reviews)); "Nice coworkers and not a bad time." ((in 82 reviews)); "Fun work environment" ((in 55 reviews)); "Friendly staff that I worked with" ((in 55 reviews))

What are the cons of working at Chuck E. Cheese according to real employee reviews?

"low pay; getting a raise is a chore and then it's more of a joke." ((in 236 reviews)); "Bad management and they were rude" ((in 185 reviews)); "some of my managers don't know what their doing but other than that things would be going super well." ((in 126 reviews)); "They make you work long hours and if you're good at your job youre doing everyone elses too." ((in 91 reviews)); "Upper management is 70% numbers focused, 30% guest experience focused." ((in 43 reviews))

What are employees saying about Chuck E. Cheese layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chuck E. Cheese layoffs and their outlook for job security at Chuck E. Cheese in 2026.

What are the top reviewed Chuck E. Cheese locations?

Irving , Houston , Los Angeles , Dallas , San Antonio , New York , Las Vegas , Chicago , Columbus , Miami , Austin , San Diego , Philadelphia , Fort Worth , Orlando , Kennesaw , Brooklyn , Brookfield , Raleigh , Garland , Cincinnati , Colorado Springs , Baton Rouge , Atlanta , Flushing , Oklahoma City , Charlotte , Sugar Land , Tacoma , Pensacola

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Chuck E. Cheese

Chuck E. Cheese reviews

3.7

67% would recommend to a friend

(3,092 total reviews)

David McKillips

76% approve of CEO

62% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.6

Senior management

3.6

Career opportunities

3.3

Compensation and benefits

Chuck E. Cheese has an employee rating of 3.7 out of 5 stars, based on 3,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chuck E. Cheese employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 13, 2013

Liked it enough to come back!

Team ii trainer

Recommend

CEO approval

Business Outlook

Pros

Pretty cool managers and coworkers. Hard work and dependability is rewarded with hours and promotions. Fun on less busy days, and weekends where the whole crew is available.

Cons

The parents that come in can be rude and snippy. Not enough closers available so it can be rushed and get out very late. I worked in a huge store, so closing upstairs and down as a game tech and cash is very hard and frustrating. Upper management like DM's can be rude and not even acknowledge your presence. Not enough seating so there are long waits. Worst part is unreliable coworkers who call off right before their shift is about to start.

2.0

Feb 13, 2013

Pay is solid but work is too broad!

General manager

Recommend

CEO approval

Business Outlook

Pros

Pay can be decent if you can hit your bonuses. Being able to interact with a guest and make their kids smile. No charge for meals when working and 50% off when not. Fast paced environment.

Cons

Labor controls are INSANE! Losing sight on what made the company what it was. Price for parts for some games WILL KILL YOUR BUDGET AND BONUS! Too much focus on the wrong things and not enough praise when things are going well - You can always run it a little tighter. Too many flavors of the month (IE. Labor, guest surveys, cornerstones, suggestive sales) Once you've become a Gm the ability to move up is very limited unless you don't mind moving states. Operations will be blamed for failures of other departments (IE. AP, Marketing, etc)

3.0

Feb 11, 2013

I do enjoy working here, the atmosphere is fun and you stay very busy!

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Fun Atmosphere Enjoy being around kids Keep very busy

Cons

Lots of turnover as you have very young staff Can get very stressful when busy

Viewing 3001 - 3003 of 3,092 Reviews

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Jobs at Chuck E. Cheese

Cashier - Cast Member

Cashier - Cast Member

Cashier - Cast Member

Cashier - Cast Member

Cashier - Cast Member