Chuck E. Cheese reviews

3.7

66% would recommend to a friend

(3,090 total reviews)
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David McKillips

76% approve of CEO

61% positive business outlook

Chuck E. Cheese has an employee rating of 3.7 out of 5 stars, based on 3,090 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chuck E. Cheese employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jan 28, 2026

Not set up for success

Recommend
CEO approval
Business Outlook

Pros

My coworkers all get along pretty great. I enjoy the high energy busy environment.

Cons

I got hired to be an assistant technician AND manager. I’m severely undertrained as a technician and it is impossible for me to get anything done with my lack of resources in my store. I cant complete my tasks because of lack of tools and knowledge. I am often scheduled as a technician with only 2-3 other people on shift, meaning I constantly need to step in to help in kitchen or cashiering.

4.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Together, cast members use teamwork to work diligently and efficiently. Managers show friendliness and enthusiasm to employees and guests at this store. Everything, including birthday parties and chuck e live shows, stay organized for the most part.

Cons

Communication is an issue, especially during peak times. Some managers use radios, while others do not. This store lacks proper enforcement and consistency, which breaks the aspect of strong teamwork and unision. For example, if there is an issue in game room or adventure zone, I have to physically search for someone which forces me to leave my assigned station unattended. Another thing is sometimes being the only game room attendant on shift. For my role, it can result in ruining the CEC experience. Chuck e live shows can be skipped for normal guests not attending reserved parties. It can also affect the cleanliness of the gameroom, leading to complaints. If there were two or more game room attendants working together, these issues likely wouldn't exist.

3.0
Jan 22, 2026

Fun

Recommend
CEO approval
Business Outlook

Pros

Nice atmosphere and coworkers here

Cons

Not such good medical benefits

Viewing 43 - 45 of 3,090 Reviews

Glassdoor has 3,308 Chuck E. Cheese reviews submitted anonymously by Chuck E. Cheese employees. Read employee reviews and ratings on Glassdoor to decide if Chuck E. Cheese is right for you.