Chuck E. Cheese reviews

3.7

65% would recommend to a friend

(3,093 total reviews)
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David McKillips

74% approve of CEO

60% positive business outlook

Chuck E. Cheese has an employee rating of 3.7 out of 5 stars, based on 3,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chuck E. Cheese employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jul 14, 2010
Recommend
CEO approval
Business Outlook

Pros

The best perk is free food. You work inside, free drinks, your kids eat and play free. Pay is decent. You pretty much work on your own with no one around breathing down your neck. Its a good job if you dont need to be babysat to do your work. You are responsible for such a wide variety of things that you do build your resume up pretty quickly(which is why I left).

Cons

The worst part of the job is dealing with the always angry, always ungrateful and always dissatisfied parents and kids of the Chuck E Cheese world. I think any employee would agree with that. Next is the corporate monster that runs every individual aspect of your job. Even though you are there day in and day out, some stranger a thousand miles away tells you what you can and cant do. Good luck firing a bad employee. As long as they dont get caught stealing or just not show up several times youre pretty much stuck with them and they're poor work ethic. I cant say I blame the employees much, youre garanteed minimum wage, little if any raises and forever increasing job responsibilities. You will be called names that youve never even heard before by complete strangers simply because a game took someones twenty five cent token or didnt give them their ticket thats worth a fraction of a penny! Upper management is so cheap and greedy, they want as little people on the clock as possible yet push to raise sales. So you end up with a few overworked, underpaid people dealing with customers that are just itching to call and complain on you so that they can get their free pizza and tokens, who cares that it affects your promotion evaluation, as long as they dont have to pay for their own stuff!!

1.0
Apr 25, 2016

Awful upper management

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, fun employees, fun work environment

Cons

Upper management is a joke. No communication. Contradict themselves daily. No support when needed. Have to work 10-15 hours each Saturday and Sunday not optional.

1.0
Mar 29, 2012
Recommend
CEO approval
Business Outlook

Pros

The pizza and wings are good.

Cons

You will have NO QUALITY OF LIFE if you are any type of salaried employee (management). As an assistant manager I often worked 16 hours days. You will be a SLAVE to Chuck E Cheese. All you will be able to do is work and sleep. That is it. Chuck E Cheese does not care about their employees. And you will NEVER have a weekend off. You can forget about it. Also, advancement and promotions are based on favoritism. You can be the hardest worker there. but will still get passed over for a promotion. It's really ashame.

Viewing 2896 - 2898 of 3,093 Reviews

Glassdoor has 3,311 Chuck E. Cheese reviews submitted anonymously by Chuck E. Cheese employees. Read employee reviews and ratings on Glassdoor to decide if Chuck E. Cheese is right for you.