Ciena reviews

4.1

81% would recommend to a friend

(2,289 total reviews)
avatar

Gary B. Smith

85% approve of CEO

74% positive business outlook

Ciena has an employee rating of 4.1 out of 5 stars, based on 2,289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Ciena employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

2K reviews
2.0
May 28, 2010
Recommend
CEO approval
Business Outlook

Pros

Some of the technology is complex and interesting, there is a strong pool of talent in coworkers, and select team managers do an excellent job with their team members.

Cons

Management style is very vertical and often micromangement, Compensation changes and promotions seem to be about playing favorites rather than work ethic or performance, HUGE communication issues between departments and teams, some employees who have been there for a very long time have not learned new technology and are very resistant to change.

4.0
Feb 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Ciena had a great work/life balance with perks such as telecommuting plans, flexible work hours, health club reimbursements, and company wellness plans. The benefits package was quite lucrative, and the salaries were on par with other companies in the telecommunications industry. Management had an open door policy, and employees were empowered to work autonomously to achieve their assignments. The people are great to work with and sincerely want to help you when you ask - there truly is a sense of being a huge family.

Cons

Ciena is still an organization where it is important as to who you know rather than what you know in order to advance. The internal systems are very archaic and disjoined, and a silo mentality exists within certain groups. Gary Smith and upper management really sold out Ciena during the Nortel acquisition - who purchased who? Most Nortel management remained while Ciena management will most likely soon be shown the door. Many employees were very loyal to Ciena, and put forth a tremendous amount of effort to build the organization over the years. However, now they anxiously wait for severance packages.

5.0
Feb 18, 2010

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone is so friendly and supportive. Full of very smart people, the best at what they do. Ciena only hires the best. Everyone around you helps you succeed.

Cons

Sometimes there are too many level of senior management. IT department is somewhat incompetent.

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Glassdoor has 2,683 Ciena reviews submitted anonymously by Ciena employees. Read employee reviews and ratings on Glassdoor to decide if Ciena is right for you.