Cinemark reviews

3.4

60% would recommend to a friend

(3,136 total reviews)
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Sean Gamble

66% approve of CEO

39% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Aug 5, 2013
Recommend
CEO approval
Business Outlook

Pros

The job allows for flexible scheduling/hours.

Cons

The job demands way more than you are compensated for in pay. You will not have a holiday off.

1.0
Aug 4, 2013
Recommend
CEO approval
Business Outlook

Pros

-You can do a crappy job and remain employed. -Free movies for you and one other person. -Discounts on food while working. -Some coworkers can be fun to work with/get to socialize. -Easy to get days off.

Cons

-Very slow at firing crappy employees -Customers can be rude and whine about prices, etc. -Pay is terrible for a company that makes millions in pure profit every year. -It takes 2 years to get one dollar more in hourly wage and that is if you score perfect on every one of your evaluations. -If you have worked for the company for years and the minimum wage goes up, too bad! All of your raises will be wiped out and new hires will probably be making more or the same amount of money as you. -Management will lie to you in order to get you to upsale, etc. (My theatre promised us $25 to $50 bucks each and/or a party for reaching upsaleing goals which we did. Got the $25 but never recieved a party or an extra $25 with the rest of the money specifically set aside for reaching our goal. When I brought this up with managment they suspended me for 2 weeks for being ungrateful). (Another time they threatened to fire employees who did the least upsaleing yet nothing happened.) -Hours are not based on performance or seniority so if you have worked there for five years and want 30 hours too bad; new and/or crappy employees will take some of your hours. -Deliberately overhire in order to make things more convienient for themselves. -Never bother to do your evaluations on time so you have to wait extra months in order to get a raise. -Don't get paid more money for busier days or number of sales you make. -Tedious rules constantly get in the way. For example, if you work a 10 hour shift you have to take two 15 minute breaks seperately. You cannot take them together which makes it hard to eat. -They view you as 100% replaceable and not a valuable asset to a team.

3.0
Aug 2, 2013
Recommend
CEO approval
Business Outlook

Pros

Free movies! Discounts on concessions items, awesome coworkers and majority of managers (mostly assistant managers) were really fun to work with.

Cons

Rude customers, corporate environment, constantly cutting hours for payroll, I was there for two general managers and the employees disliked both of them. When you have a position of leadership you tend to take your work home with you. Constantly worrying if you closed everything down right or forgot to do something during your shift. Low pay for the work required.

Viewing 3019 - 3021 of 3,136 Reviews

Glassdoor has 4,149 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.