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      Cinemark

      Engaged Employer

      Cinemark reviews

      3.4

      60% would recommend to a friend

      (3,135 total reviews)
      avatar

      Sean Gamble

      66% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

      Reviews by job title

      3K reviews
      3.0
      Jan 30, 2011

      Fun, usually fast pace job, but the feeling of being disposable kind of ruins it.

      Concessionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good atmosphere -Friendly Co-Workers + Managers -Fast Paced -Free movies and popcorn (privileges)

      Cons

      -Strict Management -Being treated as replacable -Feeling like your employment is a house of cards -Customers seemingly looking for a conflict -Privileges suspended at manager's will (happened often) -Selling people food they don't need

      4.0
      Jan 4, 2011

      It is a fun, fast paced job, that is great for students, or people with busy schedules.

      Senior assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Our product changes every week, and brings in a new crowd and atmosphere with it. It is a fun, job that promotes from within. So with determination, and hard work, becoming a manager is a practical goal. It is very flexible, so going to school, or working a second job is easy with Cinemark. Though the schedule is not fixed. Free movie passes are also a benefit to employees that work there. If you enjoy movies, it's a fun job. It is also 100% trainable. To become management, all you need is a high school diploma, and motivation. It is also good customer service, and sales experience.

      Cons

      Corporate looks at you like a number, and less of a person. Once things go above the GM there is very little sympathy, or empathy for Cinemark's employees. They are very detached from the actual work that it's employees do, and they cannot relate to issues that arise from customers or otherwise. They expect policy to be enforced. But if any customer complains against the policy, they take a very hands off approach. I also believe that Cinemark horribly underpays it's employees. And, just like any customer service business, customers can be ruthless.

      2.0
      Jan 2, 2011

      it has its perks, but has its downside

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -above minimum wage (when recieved raises) -possible position advancements -2 free tickets a day -fun working enviorment -flexible hours -

      Cons

      -open 365 days a year(every single day for the most part 9am-1am) -often rude customers -pay not comprable to actual work -when business is slow, you get sent home, not recieving full hours and pay! -hard workers are NOT acknowledged as they should be -managers often leave employees to fend for themselves -managers are not around enough to notice hard workers from slackers

      Viewing 3106 - 3108 of 3,135 Reviews
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      ReviewsCinemark reviews

      Glassdoor has 4,146 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.