Cinemark reviews

3.4

60% would recommend to a friend

(3,130 total reviews)
avatar

Sean Gamble

65% approve of CEO

40% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Feb 23, 2011
Recommend
CEO approval
Business Outlook

Pros

General Manager was competent in her position and good at what she did. I would recommend it to college students. The way the economy is going, it is a safe bet for paying student loans because no matter how much people hurt financially, they still go to the movies.

Cons

The salary is a little low, but I am sure that Alan Stock will restructure things when the economy picks up.

4.0
Jan 4, 2011
Recommend
CEO approval
Business Outlook

Pros

Our product changes every week, and brings in a new crowd and atmosphere with it. It is a fun, job that promotes from within. So with determination, and hard work, becoming a manager is a practical goal. It is very flexible, so going to school, or working a second job is easy with Cinemark. Though the schedule is not fixed. Free movie passes are also a benefit to employees that work there. If you enjoy movies, it's a fun job. It is also 100% trainable. To become management, all you need is a high school diploma, and motivation. It is also good customer service, and sales experience.

Cons

Corporate looks at you like a number, and less of a person. Once things go above the GM there is very little sympathy, or empathy for Cinemark's employees. They are very detached from the actual work that it's employees do, and they cannot relate to issues that arise from customers or otherwise. They expect policy to be enforced. But if any customer complains against the policy, they take a very hands off approach. I also believe that Cinemark horribly underpays it's employees. And, just like any customer service business, customers can be ruthless.

2.0
Jan 2, 2011

it has its perks, but has its downside

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-above minimum wage (when recieved raises) -possible position advancements -2 free tickets a day -fun working enviorment -flexible hours -

Cons

-open 365 days a year(every single day for the most part 9am-1am) -often rude customers -pay not comprable to actual work -when business is slow, you get sent home, not recieving full hours and pay! -hard workers are NOT acknowledged as they should be -managers often leave employees to fend for themselves -managers are not around enough to notice hard workers from slackers

Viewing 3121 - 3123 of 3,130 Reviews

Glassdoor has 4,138 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.