Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good pay, not super busy," ((in 10 reviews)); "Good benefits compared to some other companies." ((in 10 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Great culture & people" ((in 5 reviews)); "Low stress environment with excellent work life balance" ((in 4 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 8 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "Senior Management does not function in an objective way and regularly makes decisions based more on personal relationships versus merit and objective assessment of employee performance." ((in 3 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

135 reviews

5.0

Sep 13, 2022

Great place.

It systems administrator

Recommend

CEO approval

Business Outlook

Pros

Super laid back work focused family focused

Cons

Slow paced at times but that’s also a pro

3.0

Aug 22, 2022

Good first job

Financial services representative

Recommend

CEO approval

Business Outlook

Pros

Great first job, with good benefits and job experience for beginners.

Cons

Management was poor, I was no able to voice my opinions even when told.

3.0

Apr 22, 2022

Eh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

some people are cool, but managers suck

Cons

Managers are a clan, its not fun

Citadel Credit Union Response

4y

Thank you for sharing your feedback. At Citadel we strive to create a positive and inclusive working environment where employees feel they’re valued, treated fairly and respected. If you have concerns, we encourage you to contact a member of Human Resources and provide further feedback.

Viewing 40 - 42 of 135 Reviews

Jobs at Citadel Credit Union

Teller

Downingtown, PA

View job

Collections Analyst - Hybrid

Application Administrator