Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good benefits compared to some other companies." ((in 10 reviews)); "Good pay, not super busy," ((in 9 reviews)); "Low stress environment with excellent work life balance" ((in 5 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Great culture & people" ((in 5 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 8 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 4 reviews)); "Senior Management does not function in an objective way and regularly makes decisions based more on personal relationships versus merit and objective assessment of employee performance." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

135 reviews

5.0

May 2, 2019

Great local place to work

Account specialist

Recommend

CEO approval

Business Outlook

Pros

- Good people - Decent benefits - Community focus

Cons

- Pay could be better - Very strict metrics on phones

4.0

Apr 3, 2019

Wonderful organization in a strong growth period

Market manager

Recommend

CEO approval

Business Outlook

Pros

Great presence in the existing markets

Cons

A lot of change in a short period of time

Citadel Credit Union Response

7y

We understand that change can be challenging! As consumers’ banking needs and wants adjust, Citadel must take a proactive approach to ensure we are meeting our members’ expectations. Sometimes this involves changing things up in a very quick fashion. Flexibility and adaptability are crucial to remain relevant in the market.

5.0

Mar 6, 2019

Great company

Senior financial services representative

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Wonderful people.

Cons

Long hours in Friday’s and Saturday’s.

Viewing 64 - 66 of 135 Reviews

Jobs at Citadel Credit Union

Application Administrator

Direct Response Manager