Does Citadel Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Citadel Credit Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citadel Credit Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Citadel Credit Union?

60% of Citadel Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citadel Credit Union 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Citadel Credit Union?

Senior Financial Services Representative (8) , Account Specialist (6) , Financial Service Representative (4) , Financial Services Representative (4) , Manager (3) , Marketing (3) , Senior Financial Service Representative (3) , Assistant Manager (2) , Back Office (2) , Contact Center Representative (2) , Customer Service Representative (2) , Inbound Customer Service Representative (2) , Market Manager (2) , Member Care Representative (2) , Member Care Specialist (2)

What are the pros of working at Citadel Credit Union according to real employee reviews?

"Good pay, not super busy," ((in 10 reviews)); "Good benefits compared to some other companies." ((in 10 reviews)); "Competitive salary and fair work/life balance." ((in 5 reviews)); "Good people and genuine concern for members." ((in 5 reviews)); "Great culture & people" ((in 4 reviews))

What are the cons of working at Citadel Credit Union according to real employee reviews?

"Management was poor, I was no able to voice my opinions even when told." ((in 7 reviews)); "It depends on your direct manager whether you can move in the company." ((in 5 reviews)); "This leads the limited growth opportunities to only newer retail offices." ((in 3 reviews))

What are the top reviewed Citadel Credit Union locations?

Exton , Parkesburg , Elverson , Philadelphia , Pottstown , Thorndale , East Norriton , Chicago , Lancaster , Brookhaven , Clifton Heights , Lansdale , Lionville , Montgomeryville , Paoli , Phoenixville , West Chester , Hybla Valley

Citadel Credit Union reviews

3.5

60% would recommend to a friend

(135 total reviews)

Bill Brown

69% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Citadel Credit Union has an employee rating of 3.5 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citadel Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

135 reviews

3.0

Aug 22, 2012

Interesting

Account specialist

Recommend

CEO approval

Business Outlook

Pros

Family feel, as a credit union it is continuously growing.

Cons

movement through the company is extremely difficult because of size. Compensation is questionable.

5.0

Jul 27, 2012

They not only WOW their customers, but their eomployees as well!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked for Citadel for over 15 + years and I continue to be extremely satisfied with my overall position and the interest they have taken in me as an individual for career pathing purposes. The atmosphere at Citadel is extremely friendly and gives you the feel that you work for a smaller family run business.

Cons

I dont have any negative to say about this company.

5.0

Jul 27, 2012

Great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Citadel is a growing company, with lots of opportunity for advancement. They have a lot of all staff events where you get to meet people that work in different departments.

Cons

some times the different departments do not communicate the way we should. But it has gotten better in the last few years.

Viewing 82 - 84 of 135 Reviews

Jobs at Citadel Credit Union

Marketing Manager - Direct Mail/Email