Is Citi a good company to work for as a Operational Risk Officer?

Operational Risk Officer professionals working at Citi have rated their employer with 3.5 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Citi employees being 3.6 out of 5 stars. Search open Operational Risk Officer Jobs at Citi now and start preparing for your job interview by browsing frequently asked Operational Risk Officer interview questions at Citi .

Does Citi pay Operational Risk Officer employees well?

Operational Risk Officer professionals rate their compensation and benefits at Citi with 3.3 out of 5 stars based on 39 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about Operational Risk Officer salaries at Citi.

What are the top reviewed jobs at Citi?

Vice President (1989) , Analyst (1324) , Assistant Vice President (890) , Business Analyst (595) , Senior Vice President (540) , Manager (525) , Director (506) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (362) , Project Manager (355) , Intern (347) , Financial Analyst (335)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2757 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2228 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2000 reviews)); "Team are good and culture" ((in 1780 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1754 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1297 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 814 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 705 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 699 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 587 reviews))

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Citi

Citi Operational Risk Officer reviews

3.5

49% would recommend to a friend

(39 total reviews)

Jane Fraser

80% approve of CEO

49% positive business outlook

Ratings by category

4.4

Diversity & inclusion

3.6

Work/Life balance

3.3

Senior management

3.3

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

Operational Risk Officer employees have rated Citi with 3.5 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Operational Risk Officer professionals have a good working experience there. Citi is rated in line with the average (within 1 standard deviation) by Operational Risk Officer professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

39 reviews

3.0

Feb 5, 2026

Good company

Operational risk analyst

Recommend

CEO approval

Business Outlook

Pros

WFH full time if wanted

Cons

Noone in my team was present in the same time zone as me

5.0

Jul 16, 2025

Okayish

Operational risk analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance Leave policy

Cons

Leave encashment is not there Politics

5.0

Jun 17, 2025

Good and bad

Operational risk analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good culture as well hybrid schedule.

Cons

Room for growth is limited and leadership changes frequently

Viewing 4 - 6 of 39 Reviews

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Citi

Citi Operational Risk Officer reviews

Ratings by category

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Good company

Okayish

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