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      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,611 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.4

      Career opportunities

      3.1

      Senior management

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      2.0
      Nov 27, 2009

      My boss didn't know what I was employed to do

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team, if you're hired into a good team. But as the managers typically do not care, a bad team rarely gets better. I loved my team though, until things go awry at a much later stage.

      Cons

      My boss didn't know what I was employed to do, literally. We never communicated, and I only found out when the secretary got my role wrong and insisted that it was my boss who told her. Hence, no point talking about appraisals..or fair compensaion...or career progression... I couldn't figure what was happening..until..the secretary incident. And when the boss makes it an all boys club, I should have known better than to have stayed and worked my ass off.

      1.0
      Nov 26, 2009

      Not the best position for the highly intelligent-

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good resume filler, decent benefits, immediate supervisors easily approachable. Company prides itself on actively seeking employee satisfaction feedback. Flexible schedules.

      Cons

      Severe lack of clear communication between upper management and employees. Oftentimes critical competency metrics were impossible to understand and/or inconsistent. Good performance is not rewarded with additional freedoms, but with additional workload without extra compensation. Administrative duties such as payroll were expected to be self-completed and off the clock. Constructive feedback and suggestions completely ignored. Coworkers who are intelligent can and do easily leave the company, leaving the company staffed with people who maintain a high level of apathy and a lack of knowledge.

      3.0
      Oct 20, 2009

      A good place to learn

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Market leader in credit card

      Cons

      - People are fighting for very scarce resources i.e. budget, headcount. Not good if you just join in the middle of the year since you have to make do with the very minimum resources to achieve the target - Lack of teamwork

      Viewing 36535 - 36537 of 36,611 Reviews
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      Glassdoor has 41,878 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.