Citi reviews

3.6

65% would recommend to a friend

(36,630 total reviews)
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Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,630 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
3.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

PTO is amazing Work from home was an option on an as needed basis when I was there. Benefits were decent At the time, culture was amazing They celebrate so much diversity! The ability to jump from one position to the next to gain experience and knowledge Room for growth Maternity and Paternity leave insanely amazing

Cons

Citi was a great place to start my career. I gained experience in mortgages, foreclosures, office settings, and eventually gained skills in SQL. Unfortunately, the company changed when they released all of their default loans to another company. Many people lost their jobs, tenure, and severance packages in the transition. I understand that's the business, but it was hard to watch. That's not the important part. During this shift, they seemed to rearrange teams internally and those who were left were stuck in areas or departments that didn't make sense. My specific team got pushed under management who didn't know how to manage the processes which made doing our jobs harder.

1.0
May 11, 2024

Horrible senior leaders

Recommend
CEO approval
Business Outlook

Pros

Diverse culture with a global footprint

Cons

Extremely poor leadership. They have no clue what mid level managers are doing. My manager doesn’t log into zoom - doesn’t respond to messages, emails, meeting invites, and leaves the entire team in the complete dark. We were supposed to get rid of the folks holding us back but their roles just got shifted and for the worst.

2.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

- HQ is nice, bonus for having a Starbucks in the main lobby - Business Resource Groups are great - Lots of good, nice people

Cons

- Sr Leadership is terrible... the smart/best employees are the ones sadly not in charge - Great junior talent but they conform to the "Citi Way" which means (1) laziness; (2) questionable integrity; (3) overpromise, underdeliver - No real company identify and strategy... outside of Bora Bora. No plan for how to further organic growth...

Viewing 136 - 138 of 36,630 Reviews

Glassdoor has 41,899 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.