Citi reviews

3.6

65% would recommend to a friend

(36,629 total reviews)
avatar

Jane Fraser

67% approve of CEO

57% positive business outlook

Citi has an employee rating of 3.6 out of 5 stars, based on 36,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews
1.0
Mar 10, 2022

Hell on Earth

Recommend
CEO approval
Business Outlook

Pros

There are literally no pros I can think of,

Cons

In this role I was verbally abused by senior leadership and had an SVP threaten to fire me if I didn't help him commit fraud. For the sake of your mental health, don't take this job

1.0
Oct 29, 2021

Place is a JOKE

Recommend
CEO approval
Business Outlook

Pros

Reputable name that brings in prospective clients. Open architecture to be able to offer clients a broad range of different investment products many other bank programs do not offer.

Cons

Everybody is overwhelmed with KYC work and their technology is extremely primitive. Advisors have to waste their time with nonsense administrative work that they don’t have time to build a business. Takes days or sometimes even weeks to accomplish tasks that should be able to be completed in minutes. Company hires incompetent workers because they don’t want to pay what competent workers would want to be paid. Baffles my mind how such a large institution is run so inefficiently. I worked for multiple banks, and Citi is by FAR the worst one. It didn’t used to be so bad they say before, but it sure is going downhill now!

1.0
Jul 17, 2021

No Motivation

Recommend
CEO approval
Business Outlook

Pros

Looks good on a resume; strong brand recognition On site perks such as gym, wellness center, etc. Benefits are easy to use and understand

Cons

No significant comp raises; be happy with your starting salary, because you’ll be playing catch up for as long as you are employed here Middle management is such a joke and most employees spend their days trying to justify their existence You are expected to go above and beyond your current scope for a scrap of recognition year after year and MAYBE a slight raise; it’s very difficult to succeed here, and there is no motivation to perform excellently as you won’t have any monetary gain either way Company pretends they care about their employees but in the end it’s all about shareholders and profit just like any other financial firm Work is very siloed because the company is so big, which can be a pro or con for some Your workload always seems to increase while your comp stays the same Company can’t retain talent because you need to leave in order to grow financially Assistants were the first to lose their bonuses in order to save the bank money; they take from their employees in order to grow financially No free lunch and you pay health insurance premiums— this is no longer competitive benefits, and the firm can stand to provide free lunch in my opinion. You pay for the food in their cafeteria and it’s very mediocre but overpriced

Viewing 154 - 156 of 36,629 Reviews

Glassdoor has 41,898 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.