Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,634 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      37K reviews
      1.0
      Jun 1, 2015

      AML Compliance Analyst

      Aml analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The banking holidays and liberal time off is great. Great benefits also.

      Cons

      Change that makes no sense. Endless cycle of layoffs. Never seem to know what they are doing. The most competent people are not in management. Even in IT, they must be so frustrated with the lack of communication between business lines. Takes FOREVER to get a new process going, again because the most competent people are not at the helm in most departments.

      2.0
      May 13, 2015

      Culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Global company with people across many different functions. The very scale of the company would have you believe that there are opportunities about with respect to career development and progression.

      Cons

      The Citi culture is awful. The people there are very unpleasant and not team players. When you first start out there if you ask someone for help there are very few people actually willing to help you. I was even told that one person couldn't help me because that would take him away fro his own work. There is no consistent onboarding process and you stay in a constant state of ambiguity. The company is run in silos that are almost impenetrable.

      4.0
      Nov 18, 2014

      I love being an employee, but it's a popularity contest to get promoted.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay. Commission is good as long as you stay compliant. Direct management is very understanding of situations and issues at work. Positive impact on the community. Happy attitudes throughout bank.

      Cons

      You have to be "loved" by upper management in order to be chosen for promotions or new advancement opportunities. Seen many people with high skill sets who were disregarded completely because they were not extroverted. High turnover rate due to rigorously strict schedule and adherence to phones. Offline is often cancelled, resulting in weeks on end of non-stop call taking. Many reps get burned out quickly. Due to high turnover, they pay new reps fairly better than existing reps just to keep them, raises are not as common as you'd think in a multi-billion dollar bank. No schedule flexibility.

      Viewing 187 - 189 of 36,634 Reviews
      Related searches: Citi jobs | Citi salaries | Citi benefits | Citi interviews | Citi conversations
      ReviewsCiti reviews

      Glassdoor has 41,903 Citi reviews submitted anonymously by Citi employees. Read employee reviews and ratings on Glassdoor to decide if Citi is right for you.