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      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,634 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      37K reviews
      2.0
      Dec 21, 2008

      Collections: The most underappreciated job at Citi!

      Collections representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The flexability of working close to my home and working part time and getting fulltime benefits.

      Cons

      I feel that people who have dedicated their years at Citi do not get compensated as they should. The pay is horrible. Insurence benefits have sky rocketed so that the tiny pay raise you get is completely eaten up by the premiums.

      1.0
      Dec 13, 2008

      Don't waist your time and energy

      Unit manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      CitiGroup had an interesting call center that has the best facility amongst similar jobs. The benefits package is excellent but balances out with the low pay rate. The work life balance is great as a competent individual can complete his weekly work load in 40 hours or less. The Schedule is also great if you are fortunate to get a team with a morning schedule. Overall it was fun while it lasted but I could not do it for more. (total stay 1.1yrs)

      Cons

      There is always politics but i have never seen a place that had politics similar to a High School. Not to mention senior management treated everyone below as dumb high school students. I was a top performer for most of my stay there with limited effort. I was always told that performance gets you what you want, however at the end it was more determined on how much ass you can lick by the end of the day. To conclude i don't lick ass so I am in a better place now :-)

      1.0
      Oct 22, 2008

      Management team was abivalent towards new hires and offered no guidance to ensure success

      Avp, quality assurance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits were outstanding! 22 vacation days, and 12 "personal days" which were to be taken for any given reason...that along with 10 holidays -- astronomical!! They were very concerned with VOE, the Voice of the Employee. This was a new concept for me as I was surrounded by the mantra "VOC" Voice of the Customer and our bottom line was obviously tied to bringing in new customers and/or clientele. The Blue Ash facility is outstanding and a real plus to the community. I think they'll eventually make this facility the de facto Center of Excellence; but it will take time.

      Cons

      The management team in Long Island City was horrendous about assigning responsiblities, guiding new employee's or offering constructive feedback. I knew that I had made a mistake after just 3 weeks of accepting a job with them.

      Viewing 208 - 210 of 36,634 Reviews
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