Pros
There are no pros. You get paid, but due to the toxic work environment and extreme favoritism, if your branch manager does not like you, you are constantly encouraged to leave and find another job whereas employees who are favored get to sit and chill.
Cons
There are too many, back office has no idea what they are doing and don't care about what they do because they are either overseas being paid a miserable wage or they are located in the mid west being paid the minimum wage. Branch employees are just a number, district management and branch management only care about sales numbers, cut throat culture is the same as Wells Fargo. constant turnover at Citibank branches and most employees hate their jobs, no recognition whatsoever. Branches with high amount of walk-ins are glorified where slow branches are micro-managed and frowned upon and micromanaged. Citibank cuts costs to the core so the execs can let stock holders think they are doing good, branches have no holiday parties unless they are out of your own pockets, hardware and software are at best 1990's standards. Tellers and Bankers are expected to do all operations and sales because of cut of costs, but because of the overwhelming amount of operations, sales is usually hard to meet.
