Pros
I really enjoy working at Citizant. I feel valued and am given praise which are things I have not had at previous jobs. At Citizant my strengths have been recognized and put to use where needed. I have been sent to training for new skills or to improve the ones I have. I believe this depends on the manager you have. The CEO is thoughtful about employee needs and wants. She tries to meet needs when she can, and has shown tremendous kindness. She is motivated to grow the company and seems to honestly enjoy her work and what Citizant does for its customers. Excellent service is rewarded with promotions or awards (and many awards have been given out lately). Those who are coasting will not get recognized and are not tolerated for long.
Cons
There was a rough time in 2013-14 with the government shutdown and tough environment for contractors. There has been employee turnover for various reasons. Managers have come and gone (but core execs/mgmt of 5+ years are the same). Staff get laid off when projects end but that's the nature of this business.