Is Citizens a good company to work for as a Manager - Risk Management?

Manager - Risk Management professionals working at Citizens have rated their employer with 4.4 out of 5 stars in 20 Glassdoor reviews. This is a higher than average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Manager - Risk Management Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Manager - Risk Management interview questions at Citizens .

Does Citizens pay Manager - Risk Management employees well?

Manager - Risk Management professionals rate their compensation and benefits at Citizens with 3.6 out of 5 stars based on 20 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Manager - Risk Management salaries at Citizens.

How happy are Manager - Risk Management professionals working at Citizens?

99% of Manager - Risk Management employees at Citizens would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Manager - Risk Management professionals have also rated Citizens with a 3.7 rating for work-life-balance, 2.9 rating for diversity and inclusion, 3.0 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (184) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 457 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 304 reviews)); "Good Work life balance for employees" ((in 177 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 130 reviews)); "good training was present wihtin the company" ((in 98 reviews))

What are the cons of working at Citizens according to real employee reviews?

"Poor upper management and disorganized retail structure." ((in 130 reviews)); "You must get a good manager and department to succeed." ((in 126 reviews)); "Long Hours (In Store Branch)" ((in 62 reviews)); "No bonus below Vice President" ((in 55 reviews)); "Poor leadership and you have to be in the right “click”" ((in 54 reviews))

Citizens Manager - Risk Management reviews

4.4

99% would recommend to a friend

(20 total reviews)

Bruce Van Saun

99% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (20 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Manager Risk Management employees have rated Citizens with 4.4 out of 5 stars, based on 20 company reviews on Glassdoor. This indicates that most Manager Risk Management professionals have an excellent working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Manager Risk Management professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

20 reviews

5.0

Nov 10, 2025

Citizens

Risk manager

Recommend

CEO approval

Business Outlook

Pros

- Flexible Leadership - great work environment is Risk Management - Citizens invests in its colleagues.

Cons

-Recently returned to 4 day work week in the office - Paternity PTO is 6 weeks.

3.0

Aug 24, 2024

Historic Bank

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Educated and experienced teams, great benefits, rewards and progressive

Cons

Several teams still work in silos and some managers are more hierarchical than others.

Citizens Response

1y

Thanks for sharing your thoughts. We take all feedback under consideration and appreciate your insights.

4.0

Jan 28, 2024

Love it here.

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Lots of free time! they support you in developing your skills.

Cons

Compensation could be better but the free time is a plus. so the hourly rate is quite good.

Citizens Response

2y

Thanks for sharing your thoughts! It's great that you're enjoying your time here. We appreciate all you do!

Viewing 1 - 3 of 20 Reviews

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First Line Risk Senior Manager

First Line Risk Sr Manager - Business Banking

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View all Manager Risk Management Jobs

Citizens

Citizens Manager - Risk Management reviews

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Citizens

Historic Bank

Love it here.

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