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Citizens

Engaged Employer

Citizens reviews

3.8

73% would recommend to a friend

(1,286 total reviews)
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Bruce Van Saun

84% approve of CEO

65% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Work/Life balance

3.7

Career opportunities

3.6

Compensation and benefits

3.5

Senior management

Ratings by demographic groups

Reviews by job title

1K reviews

Reviews about "Compensation"

Return to all reviews
5.0
Apr 14, 2023

Great place to work

Personal banker
Recommend
CEO approval
Business Outlook

Pros

Colleges, wage, benefits and acceptance

Cons

Nothing really to complain about

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Citizens Response
3y
Thanks for leaving a review. We're so glad to hear that you're happy here and feel accepted. Keep up the great work!
4.0
Apr 12, 2023

Great experience

Compliance officer
Recommend
CEO approval
Business Outlook

Pros

Room to grow Great Benefits Flexibility if you have the right manager

Cons

Most positions are hybrid or on-site Hard to get salary increases once you are in.

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Citizens Response
3y
Thanks for leaving a review. We're glad to hear that you enjoyed your time here. We wish you luck in your future career endeavors.
1.0
Apr 11, 2023

So disappointing to see this place spiral

Client relationship manager
Recommend
CEO approval
Business Outlook

Pros

Unfortunately, very little. The schedule perhaps? You can earn more referring a new hire than you can as a quarterly bonus.

Cons

This place has gone from being a place everyone wanted to work at, to a place that no longer has value. Incentive plans get redrawn, are arbitrary, and do not pay you for your work. Salary is below industry average. Citizens has bought in and invested heavily on a vision that can't get off the ground, largely because they have made the choice to not pay those that do the work. Morale is exceptionally low. Productivity is low. Compensation is low. All of this is due to restructuring and restrictions of the role. This is a role that is not worth it in a professional sense they way it is currently structured.

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Citizens Response
3y
Thank you for taking the time to share your feedback. We’re sorry to hear that your time with us hasn't been what you hoped it to be. We take all concerns seriously and would like to better understand your perspective. Please consider contacting the HR Service Center (hrservicecenter@citizensbank.com) to share more information about what you experienced so that we can look into and address as appropriate.
Viewing 304 - 306 of 1,286 Reviews
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