Citizens reviews

3.8

72% would recommend to a friend

(4,801 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

64% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Jun 16, 2015

Many opportunities to learn and grow

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I chose to work for Citizens because there was a tremendous opportunity for me to build something from the ground up. It's not too often that you can work for a well established company and have the flexibility to share and execute on your ideas. My team has very strong leaders that are supportive and thoughtful in their vision and goals. They take the time to recognize performance, they work to create career opportunities, they laugh and have fun, and they are transparent. I'm very thankful for them and for our team. I think our benefits overall are average but the PTO and flexible work locations is excellent.

Cons

The technology is not good. Our systems are slow, we still use IE8 as a default browser which is a nightmare for my work, half the time we can't get on a webex with vendors because it doesn't work with our systems and there are at least 10 different logons for the different tools we use. I would also say our work location is not very nice. There are not enough conference rooms for teams to use, people are crammed into small spaces and there isn't a cafe in an area where there are very few outside places to eat.

1.0
Jun 14, 2015

Its a job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong Work ethic is needed

Cons

Not totally structured at times

3.0
Jun 13, 2015

grass is always greener

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of chances to advance and Strong incentive program

Cons

Management works long hours. Unpaid OT and salary structure for internal promotions is less than desirable

Viewing 4186 - 4188 of 4,801 Reviews

Glassdoor has 5,082 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.