Citizens reviews

3.8

73% would recommend to a friend

(4,792 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Apr 10, 2015
Recommend
CEO approval
Business Outlook

Pros

One day you get to quit the Mcdonalds of banking.

Cons

Absolutely no work life Balance avg week 44-50 hrs even for hrly employees. Salary employees are forced to work 6 day weeks and come in whenever someone calls off with no extra pay. Citizens is undergoing a Multi-site arrangement which forces the assistant manager to do the full job of the manager without manager pay while the manger goes and plays soccer and visits the carnival on company time. All branches are horribly understaffed. In-store employees get stabbed with the longer hour dagger without overtime. Bankers are under paid. The new profit and loss system also reduces profitable bankers bonus by over 75%. Under the new system it almost impossible to make a bonus of over $1000 even if you more than double your sales goals. Upper management in this region is also very Bourgeoisie and only care abut their 6 figure salaries they never deserved from the beginning. The company does not respect its open door policy.

3.0
Apr 10, 2015

Contractor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some interesting assignments available.

Cons

Some FTEs are less friendly to contractors

5.0
Apr 8, 2015
Recommend
CEO approval
Business Outlook

Pros

I was energetic, customer-focused and extremely dependable individual who work over 11 years and diversified experience with the financial institution. proven ability to adapt to the demands of a diverse and challenging workload posses strong work ethic and a desire to beyond the expectations of employer.

Cons

I believe that we all work as team players to get the job done, its time that you will have some do it and some won't

Viewing 4252 - 4254 of 4,792 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.